Returns & Exchanges

At Heroes & Villains, we want to ensure you are fully satisfied with your gear. If your order isn't the perfect fit for your secret identity, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn, new condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our team inspects the returned gear, we will process your refund or ship your new items within 5-7 business days.